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Need some help or have a great suggestion? We're here for you! Simply select the department you wish to contact below and enter your problem/question/suggestion.

Have you looked through the Help/FAQ area? We have listed many of the common questions we receive, please check there before using the form below.

If you have forgotten your UserName or Password, check out the Request Your Password feature!

If you're trying to create a new account and didn't receive your Validation Email try resending the Validation Email. Please be sure to check that your email account is ACTIVE (free email accounts such as Hotmail/Yahoo can expire if you don't log into them!). Check your spam folder and if you still haven't received the email contact us below.

If you are contacting the Security department regarding a problem user, please include the Nickname, Forum Post or Room Name and as much information as possible.

Our goal is to respond to you within a few hours, during National Holidays there may be a delay but more often than not we'll contact you within a few hours (or even minutes if the department you are contacting is online).
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